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In a discovery that I made while researching how companies cascase communication, I ran across the following little snippet:
In a recent survey of 1,103 employees
86% of employees reported that their bosses thought they were great communicators
But only 17% felt their bosses actually communicated effectively! Clearly a lot of room for improvement.
For more info, have a look at Boyd Clark's book The Leader’s Voice (Select books, 2002)
Posted by Rita at October 31, 2005 12:34 PM
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